First, we did a survey to understand in detail what the distinct aspects were that had to be considered in the solution to cover the functional and technical needs of the user teams.
Once the needs had been identified, we detailed the technical and functional specifications of those needs and ensured that our team understood them and the solution’s coverage.
Later we developed and implemented the agreed upon dashboards and, faced with errors from the information sources that fed them, we created a series of processes to provide users with a validation tool to be used before accessing the dashboards.
Service Manager: I assisted the project team with the adoption of the necessary methodology for running the service and provided support for technical needs in the data team. I also collaborated with the technician in charge of the service on matters related to communication between the client and the rest of the teams